Great. Thanks for the clarification. And that truly was all I was seeking, a clarification. No offense or slight intended. I’ve just seen too many posts where someone proposes “this is the answer” to something, when it may be a solution to something but not necessarily the issue in question. (And they may or may not be experienced in CF server Admin. That alone does not give credence to many recommendations, in my experience. Still, thanks for pointing out your experience.)
In this case, yes indeed, if people see reference to that “shm” message in their logs, then it would surely seem this is the problem and a solution. But if they did not, then it would not be. And I’m glad we’ve made that more clear now.
Of course, for those with that problem and needing that solution, it’s now up to Adobe to implement it. As you noted earlier, with the custom build of Tomcat and the connector, we cannot implement this ourselves…well, we could, but then we would not be running a supported connector, and there could be features that Adobe included which would now be removed.
Let’s hope that someone from Adobe might respond.
/charlie
PS And as Carl noted, it’s great to see your experience shared here, and hope you may consider contributing more. More specifically, there is a CF Admin forum (http://forums.adobe.com/community/coldfusion/coldfusion_administration ) where the focus is solely on helping with managing CF servers, and both Carl and I (and others) are active there helping people solve problems and hopefully helping others who read along.
Indeed, if “trying to keep up with a forum” sounds daunting, a great way to keep up (whether to help or just to learn) is to use the “mail notifications” feature (shown on the right once you sign in), which causes each forum thread to be sent by email. The CF Admin forum is fairly low-volume, so pretty easy to keep up with that way.