Hello Lyondell,
Thank you for your post. For ColdFusion 9, here are the steps:-
1. Make a backup copy of CF_HOME\lib\neo-security.xml file.
In case of multi-server editions, the path is: C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\lib\ neo-security.xml
2. Open the neo-security.xml file in a text editor and change 'true' to 'false' for the admin.security.enabled variable tag. For example, search the file for "admin.security.enabled" and change the entry as follows:
<var name='admin.security.enabled'><boolean value='false'/></var>
3. Restart the ColdFusion application server.
You should now be able to bypass the login to the ColdFusion administrator. You can reset the password by choosing Security>Administrator.
1. Expand Security and select CF Admin Password.
2. Check Use a ColdFusion Administration password.
3. Enter the new password and click Submit Changes
For ColdFusion 10, please run the passwordreset.bat at the following location cf_root\cfusion\bin\ file and follow the onscreen instructions.
Regards,
Anit Kumar