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Re: Bought Standard License but showing Developer one

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Anit,

Below is the conversation my manager had with one of the sales people at adobe. Once he called the number, the sales person told him it would not be a problem to upgrade from Enterprise to Standard (which is essentially a downgrade). Please let me know what our options are. Thank you.

 

Hello! Welcome to Adobe.com! My name is 'Vaughn'.

Vaughn: Hi, may I have your first name please?

Gabriel: Gabriel

Gabriel: I am interested in purchasing CF 10 Standard.

Vaughn: Hello Gabriel

Vaughn: Sure, I'll be glad to help you with the information.

Gabriel: My company currently owns CF 8 Enterprise, so I'd like to get a quoted upgrade price to go from CF 8 Enterprise to CF 10 Standard.

Vaughn: Okay, let me check and assist you with that.

Vaughn: The upgrade from Adobe ColdFusion 8 Standard Edition to Adobe ColdFusion 10 Standard Edition will cost you $899.

Gabriel: Can you send me a quote so I can forward it to my purchasing department?

Vaughn: I'm sorry, we do not have an option to send a quote from here. However, you will receive an option to get the chat transcript to your email address as your reference.

Vaughn: But, if you are looking to get a quote to your email address, I'll help you with the direct number to reach our sales team to help you with that.

Gabriel: ok, send me the phone # and I'll reach out to them directly.

Vaughn: I request you to contact our sales team at 1800 585 0774 and they will help you with that.

Gabriel: thanks!


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